Edgewall Software

Changes between Initial Version and Version 1 of TracNotification


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Timestamp:
Jun 3, 2006, 8:37:54 AM (18 years ago)
Author:
trac
Comment:

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  • TracNotification

    v1 v1  
     1= Email Notification of Ticket Changes =
     2[[TracGuideToc]]
     3
     4Trac supports basic notification for ticket changes using email.
     5
     6Email notification is useful to keep users up-to-date on tickets/issues of interest, and also provides a convenient way to post ticket changes to a dedicated mailing list. '''Note:''' As an example, this is how the [http://lists.edgewall.com/archive/trac-tickets/ Trac-tickets] mailing list works.
     7
     8Disabled by default, notification can be activated and configured in [wiki:TracIni trac.ini].
     9
     10== Receiving Notification ==
     11When reporting a new ticket or adding a comment, enter a valid email address in the ''reporter'', ''editor'' or ''cc'' field. Trac will automatically send you an email when changes are made to the ticket.
     12
     13This is useful to keep up-to-date on an issue or enhancement request that interests you.
     14
     15== Configuring SMTP Notification ==
     16
     17=== Configuration Options ===
     18These are the available options for the ''[notification]'' section in trac.ini.
     19 * '''smtp_enabled''': Enable email notification.
     20 * '''smtp_server''': SMTP server used for notification messages.
     21 * '''smtp_user''': (''requires [milestone:0.9 0.9]'') user name for authentication SMTP account.
     22 * '''smtp_password''': (''requires [milestone:0.9 0.9]'') password for authentication SMTP account.
     23 * '''smtp_from''': Email address to use for ''Sender''-headers in notification emails.
     24 * '''smtp_replyto''': Email address to use for ''Reply-To''-headers in notification emails.
     25 * '''smtp_always_cc''': List of email addresses to always send notifications to. ''Typically used to post ticket changes to a dedicated mailing list.''
     26 * '''always_notify_reporter''':  Always send notifications to any address in the reporter field.
     27 * '''always_notify_owner''': (''requires [milestone:0.9 0.9]'') Always send notifications to the address in the owner field.
     28
     29Either '''smtp_from''' or '''smtp_replyto''' (or both) ''must'' be set, otherwise Trac refuses to send notification mails.
     30
     31=== Example Configuration ===
     32
     33{{{
     34[notification]
     35smtp_enabled = true
     36smtp_server = mail.example.com
     37smtp_from = notifier@example.com
     38smtp_replyto = myproj@projects.example.com
     39smtp_always_cc = ticketmaster@example.com, theboss+myproj@example.com
     40}}}
     41
     42== Sample Email ==
     43{{{
     44#42: testing
     45---------------------------+------------------------------------------------
     46       Id:  42             |      Status:  assigned               
     47Component:  report system  |    Modified:  Fri Apr  9 00:04:31 2004
     48 Severity:  major          |   Milestone:  0.9                     
     49 Priority:  lowest         |     Version:  0.6                     
     50    Owner:  anonymous      |    Reporter:  jonas@example.com               
     51---------------------------+------------------------------------------------
     52Changes:
     53  * component:  changset view => search system
     54  * priority:  low => highest
     55  * owner:  jonas => anonymous
     56  * cc:  daniel@example.com =>
     57         daniel@example.com, jonas@example.com
     58  * status:  new => assigned
     59
     60Comment:
     61I'm interested too!
     62
     63--
     64Ticket URL: <http://example.com/trac/ticket/42>
     65My Project <http://myproj.example.com/>
     66}}}
     67----
     68See also: TracTickets, TracIni, TracGuide